Resources
Guides for multi-location store operators
Practical guides for measuring what happens on the store floor: staffing against demand, checkout waits, service coverage, and execution across locations.
How to measure checkout wait time in a retail store
How to measure retail checkout wait times: what to count, how to estimate waits from line length with Little's Law, and which metrics to report.
Customer-to-staff ratio in retail: how to measure it by hour and zone
How to calculate customer-to-staff ratio by hour and zone, why daily averages hide understaffing, and how to set a target from your own store data.
Is sales per labor hour a good KPI? Why SPLH can hide understaffing
What sales per labor hour measures, why it can rise when a store is understaffed at peak, what a good SPLH is, and the hourly measures to read beside it.
Staffing coverage and customer demand analysis for retail stores
See when shopper demand and floor coverage drift apart in every store, by hour and zone, using cameras you already have. Every finding comes with evidence.
What is Super Vision?
Super Vision in plain language: what it does, who it is for, how it uses existing cameras, what it measures, and what it does not do.